Privacy Policy
Effective Date: December 15, 2025
AT Fiber Net (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit atfibernet.com, contact us, or use our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
AT Fiber Net is an independent AT&T Preferred Dealer, authorized to provide information and assist customers with ordering AT&T Fiber Internet services. We are not owned or operated by AT&T Inc.
This Privacy Policy applies only to information collected through atfibernet.com and our related communications.
2. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
When you interact with our website or representatives, you may provide:
Full name
Email address
Phone number
Service address
Billing-related information (limited to order assistance)
Any information you voluntarily submit through forms, chat, or phone calls
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages viewed and time spent on the site
Referring URLs
This data helps us improve website performance and user experience.
c. Call and Communication Data
Calls to and from AT Fiber Net may be monitored or recorded for quality assurance, training, and compliance purposes.
3. How We Use Your Information
We use collected information to:
Provide information about AT&T Fiber Internet services
Check service availability
Assist with order placement and processing
Communicate with you regarding your inquiry or request
Improve our website, services, and customer experience
Comply with legal, regulatory, and contractual obligations
We do not sell personal information for monetary compensation.
4. Sharing of Information
We may share your information only as necessary and as permitted by law, including:
a. With AT&T
As an AT&T Preferred Dealer, we may share your information with AT&T to:
Check service eligibility
Submit orders
Coordinate installation
Provide service-related support
All AT&T services are provided, installed, billed, and maintained directly by AT&T.
b. With Service Providers
We may share information with trusted third-party vendors that assist us with:
Website hosting
Analytics
Customer relationship management
Call tracking and communications
These providers are required to protect your information and use it only for authorized purposes.
c. Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
5. Cookies and Tracking Technologies
AT Fiber Net uses cookies and similar technologies to:
Improve site functionality
Analyze website traffic
Understand user behavior
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this policy
Meet legal, regulatory, or contractual obligations
When information is no longer required, we securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information, subject to legal requirements
Opt out of certain communications
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
AT Fiber Net does not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites, including AT&T properties. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, don’t hesitate to get in touch with us:
AT Fiber Net
Phone: (855) 978-7034
Website: https://www.atfibernet.com